Elevated rebuffering and playback failures

Incident Report for JW Player

Resolved

This incident has been resolved.
Posted May 06, 2026 - 18:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 06, 2026 - 17:52 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 06, 2026 - 16:45 UTC
This incident affected: Live Channels and Media Delivery.