Resolved -
This incident has been resolved.
Aug 27, 16:15 UTC
Update -
We are continuing to monitor for any further issues.
Aug 27, 16:14 UTC
Update -
Analytics data is now up to date. Usage data is still backfilling and will recover throughout the day
Aug 26, 17:40 UTC
Monitoring -
A fix has been implemented, some parts of the analytics and usage data are still recovering until the data is backfilled later today.
Aug 26, 15:35 UTC
Update -
Please note that the issue also affects the Dashboard Usage page of JWX accounts. We are continuing to work on a solution.
Aug 26, 15:02 UTC
Identified -
The issue has been identified and we are working on a solution.
Aug 26, 13:06 UTC
Investigating -
We are currently investigating a potential delay in our analytics data
Aug 26, 11:49 UTC